ULTRACADE Frequently
Asked Questions (FAQ)
1.
What is ULTRACADE?
ULTRACADE is a revolutionary multi-game coin-op product
available in kit form. The major components include:
2.
How does ULTRACADE work?
Operators load the contents of each ULTRACADE Game Pack via
ULTRACADE's easy-to-use graphical operator interface into
the operator game library on the system's hard drive. Using
the operator interface, operators then choose which games
(up to eight) from the system's game library are presented
to the player as available games for the attract mode screen.
Operators can also change game settings such as coinage, difficulty
level for each game, etc., using the operator interface. In
the attract mode, players then choose which games they want
to play (after coining up) from the player interface. Operators
may purchase and load dozens or even hundreds of new games
into each ULTRACADE system's game library by purchasing additional
Game Packs.
3.
What is the price for an ULTRACADE, and where can I buy it?
All
Australian Prices and Australian distribution is available
from Zax Amusements.
4.
How does the player choose a game?
The
attract mode of the ULTRACADE player interface displays the
game title, title marquee and the original title attract mode
for each available game chosen by the operator. After coin-up,
the player uses the joystick and buttons to select the game
he or she wants to play. After game selection, ULTRACADE displays
on screen the instructions for playing the specific game.
Once the game is over, the player can then coin-up (if he/she
is out of credits), re-select the same game, or select a different
game for the next play. A unique feature of ULTRACADE is that
players may also stop play during a game to change games;
however they lose their current credit when doing so.
5.
How does an Operator add new games?
An
operator adds new games by inserting HyperWare ULTRACADE Game
Pack CD-ROM into the Graphite system CD-ROM drive. Then, after
pressing the operator test button (located by opening the
coin mech door), the operator selects the Load Game Pack option
from the operator menu. The ULTRACADE system software loads
the new games onto the system's shock-mounted hard drive and
the games become part of the game library, which can store
literally thousands of ULTRACADE games. The operator is able
to select any combination of up to eight games from the game
library. These are shown in the Select Games option in the
operator menu and then become the player attract mode screen
available games. The selected games are automatically displayed
on-screen for the player interface in the player attract mode
with the individual game marquee, title, game rating and actual
game attract mode. In addition to selecting the available
games, the operator can also use the operator interface to
set number of plays per credit, the cost of a single play,
difficulty level per game, etc.- typical of coin-op games.
The operator menu interface is so simple that loading a new
Game Pack and setting up the available games only takes a
couple of minutes.
6.
What comes in an ULTRACADE Game Pack?
An
ULTRACADE Game Pack includes a game CD and supporting documents
for the operator. Adding new games to ULTRACADE is a simple
process, keeps players coming back, and maximizes operator
profits.
7.
Will every ULTRACADE Game Pack CD have 8 games on it?
Not
every one. Some Game Packs may have fewer, and some may have
more. But the operator will always be able to select and display
in the player attract mode any eight available games from
the Game Library for players to choose from, making it easy
for the operator to keep game choices fresh and maximize earnings.
8.
How does an operator know which ULTRACADE games are getting
the most plays?
ULTRACADE tracks the earnings of each game. The operator menu
displays both the lifetime earnings for each title and how
much the game has earned since the last re-set. This information
makes it easy for the operator to keep higher-earning titles
as options for players, and switch lower-earning games for
new choices to keep players coming back.
9.
What is the price for an ULTRACADE Game Pack?
ULTRACADE Game Packs will vary in price, depending on the
number and type of games in the pack. Please note that all
ULTRACADE units come with 4 ULTRACADE Game Pack pre-installed
on the system, included in the ULTRACADE purchase price. Operators
can buy additional ULTRACADE Game Packs separately - either
at the time of system purchase or later, at their convenience.
The Game Pack approach makes adding significant numbers of
popular, proven games to ULTRACADE systems very affordable.
The more game titles an operator has to choose from, the more
options the operator has for selecting games for the player
to choose from based on earnings, demographics, etc.
10.
What kind of games will be in the Game Packs, and where are
they from?
HyperWare has agreements in place to license many existing
classic arcade titles from companies such as Capcom, Taito,
Jaleco, Stern and others. The titles on the Game Packs include
extremely popular, entertaining games that are typically low
on graphic violence and have proven their popularity with
all types of audiences worldwide over the last two decades.
11.
How many ULTRACADE Game Packs will HyperWare produce?
There
are over 2,000 games that are suitable for Ultracade. Between
manufacturer specific and genre specific Game Packs, we could
literally produce hundreds of different Game Packs.
12.
Will HyperWare develop its own games?
HyperWare is a platform provider in the out-of-home entertainment
market focused on building products for other coin-op and
kiosk companies who embed our products in their own. Currently,
HyperWare is NOT in the business of developing its own games.
ULTRACADE is different from other products that we've introduced
because it is a finished product designed for operators and
distributors, instead of an embedded product for amusement
manufacturers. But, because ULTRACADE features licensed games
from other companies, we still view it much as we do our other
products. And even though HyperWare as of now does not develop
games, we are interested in licensing additional content for
distribution with the product. Developers interested in developing
games for ULTRACADE should contact Chuck McMakin at chuck@hyperware.com.
13.
Can I get custom game packs for ULTRACADE?
The
quality assurance steps, security, packaging and royalty reporting
to our licensors for each game pack that we ship is time consuming
and expensive, so we prefer NOT to do custom Game Packs. In
addition, the Game Packs themselves are very low-cost, so
we encourage operators to buy the Game Packs and mix and match
accordingly.
14.
How does an operator know which ULTRACADE games are getting
the most plays?
ULTRACADE tracks the earnings of each game. The operator views
the Operator Interface from the Operator Menu to display both
the lifetime earnings for each title, and how much the game
has earned since the last re-set. This information makes it
easy for the operator to keep higher-earning titles as options
for players, and switch lower earning games for new choices
to keep players coming back.
15.
Can I put my own PC-based games on ULTRACADE?
No.
For performance and security purposes, ULTRACADE runs a unique,
proprietary operating system that does not support PC games.
16.
What about an ULTRACADE Kit?
The ULTRACADE
Universal Conversion Kit works with all types of cabinets
and monitors including CGA (low res 15.75 KHz), EGA (medium
res 24.5 KHz) and VGA (high res 31 KHz)..
17.
Have you tested ULTRACADE on location?
Yes.
ULTRACADE has been tested in a range of typical coin-op locations,
including arcades, bars, and FECs.
18.
How has ULTRACADE performed?
ULTRACADE's earnings vary greatly depending on the location
and the type of cabinet it is in. In a standrd configuration,
one can expect $100 - $150 per week, but earnings of up to
$600 per week have also been reported. Because ULTRACADE is
a multi-game system, it's ideal for single site locations
that have room for only a handful of cabinets, or even just
one, such as convenience stores or other street locations.
ULTRACADE also does very well in large arcades-- again because
of the unique number of choices it gives the player. ULTRACADE
is also well suited for co-location with retailers-especially
where non-violent, family-oriented entertainment is essential.
19.
What about reliability and maintenance?
The
systems offer unique "single side access" for the easiest
possible maintenance with everything on one side, including
the CD-ROM and Floppy Drive. Plus, Graphite is crafted to
withstand heat, vibration, and shock at even higher levels
than our other coin-op systems -- so it's ultra-reliable.
Graphite itself is covered by a one-year, return-to-factory
warranty.